Privacy Policy
Last Updated: August 12, 2026
At REBELLION, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our website.By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect the following information:
Personal Information
- Full name
- Phone number
- Email address
- Delivery/billing address
- District and area/upazila
- Order and purchase information
- Any information you voluntarily provide when contacting us
Technical Information
When you browse our website, certain information may automatically be collected, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Referring website
- Website interaction and browsing behavior
We may use cookies and similar technologies to collect this information.
2. How We Use Your Information
We may use the information we collect to:
- Process and deliver your orders
- Confirm orders through phone, SMS, email, or other communication methods
- Provide customer support
- Process payments
- Manage returns, exchanges, and refunds
- Improve our products, services, and website
- Personalize your shopping experience
- Send promotional offers and marketing communications where permitted
- Analyze website traffic and customer behavior
- Prevent fraud, abuse, and unauthorized activity
- Maintain the security and functionality of our website
3. Payment Information
Payments may be processed through third-party payment providers.
We do not intentionally store your complete credit/debit card information on our website. Payment information may be handled directly by the relevant payment service provider according to their own privacy and security policies.
4. Cookies
Our website may use cookies and similar technologies.
Cookies help us:
- Keep products in your shopping cart
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Measure advertising effectiveness
- Provide relevant advertisements
You can disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Analytics and Advertising
We may use third-party services such as Google Analytics, Google Tag Manager, Meta Pixel, and other advertising or analytics technologies to understand website activity and measure the effectiveness of our marketing campaigns.
These services may collect information such as:
- Pages visited
- Products viewed
- Actions taken on our website
- Device and browser information
- Advertising interactions
These services may use cookies or similar technologies according to their own privacy policies.
6. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, including:
- Delivery and courier companies
- Payment service providers
- Website hosting and technical service providers
- Analytics and advertising service providers
- Customer support or communication services
For example, your name, phone number, and delivery address may be provided to a courier company so that your order can be delivered.
We only share information that is reasonably necessary for the relevant service.
7. Order and Delivery Information
When you place an order, we collect information necessary to process and deliver your purchase.
This may include your:
- Name
- Phone number
- Delivery address
- Order details
- Payment-related information
We may contact you by phone, SMS, WhatsApp, email, or other available communication methods regarding your order.
8. Marketing Communications
If you provide your contact information or otherwise agree to receive promotional communications, we may contact you about:
- New products
- Discounts
- Special offers
- Campaigns
- Promotions
- Brand updates
You may request to stop receiving promotional communications at any time by contacting us.
Please note that transactional communications, such as order confirmations and delivery-related messages, may still be sent when necessary to fulfill your order.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary for business, legal, accounting, security, dispute-resolution, and customer-service purposes.
When information is no longer required, we may securely delete or anonymize it where appropriate.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, services, social media platforms, payment providers, or other external services.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those services before providing them with your personal information.
12. Children’s Privacy
Our website is not intended for children under the age required by applicable law to independently provide personal information.
We do not knowingly collect personal information from children for purposes unrelated to providing our services.
13. Your Privacy Choices
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or legal requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
14. Changes to This Privacy Policy
Depending on applicable law, you may have the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent for certain communications
- Opt out of promotional communications
To make a privacy-related request, please contact us using the information provided below.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Brand: REBELLION
Website: www.rebellionbd.com
Email: info@rebellionbd.com
Phone/WhatsApp: +8801750095570
Business Address: 41, Jawchor, hazaribagh, Dhaka
We will make reasonable efforts to respond to privacy-related requests in a timely manner.